Business Process Optimization

Evolve. Optimize. Elevate

These focus areas, chosen for their necessity and impact in today’s market, help to provide a well-rounded view of the overall business model to guide nonprofits and small businesses toward sustainable success. Whether it’s one department, or the full business model in need of streamlining, we provide the strategy and deliver on the solution so you can focus on mission-critical work, resulting in a more cost-effective, efficient organization.

Finance & Accounting

Ensure the financial health of your organization by streamlining key finance and accounting activities, processes, and reporting.

Optimize day-to-day activities, as well as strategic decisions, related to the financial operations of your organization
Examine financial statements and reporting procedures to gain a holistic view of your organization
Manage expenses and programmatic financial elements to scale in a manner that suits your team
Prepare and forecast budgets and cash projections to better plan for unprecedented events

Operations

Develop and implement processes and systems to effectively and efficiently manage your organization’s ability to deliver value and results.

Evaluate, design, and implement processes, systems, and workflows to achieve organizational goals
Define key performance indicators (KPIs) which measure performance against objectives
Align operational changes to strategic goals to better forecast your needs
Cultivate a dynamic culture emphasizing strengths and capabilities, access to opportunities, and drive engagement

Workforce Management

Build a high-functioning organization by implementing processes for talent management, human resources flow, workforce development, and capacity.

Assess the current workforce environment and establish goals to ensure effective growth and change
Gain a renewed view of organizational priorities, culture, and metrics
Establish a central human resources function focused on accountability, organizational design, and compliance
Streamline recruiting and staffing with an end-to-end hiring process, compensation, and benefits support
Utilize our Employer-of-Record services to help manage non-traditional employees (i.e., contract workers, freelancers, alums, etc.)
Build a company culture that reflects your core values through annual employee engagement surveys, recognition programs, integrating diversity, equity, inclusion, and access best practices

Marketing & Communications

Evaluate your current marketing activities, leverage available resources, and align your messaging with your organization’s overall goals and direction.

Establish a strategy and plan that aligns with organizational goals and addresses current and ongoing needs
Target your audiences intentionally with marketing content for a variety of platforms (i.e., digital, print, social media)
Refresh your brand with an updated look and feel with clearly defined organizational values, messaging, mission, and vision
Audit and assess your website for recommendations to improve presentation and user experience

Information Technology

Build capacity, streamline processes, increase efficiency, optimize resources, and reduce costs by leveraging technology solutions to address business challenges.

Conduct an in-depth assessment of the current state to identify performance gaps
Build a “high-level” IT roadmap that leverages technology solutions to your business challenges
Improve operational security and protect important data
Tackle emerging and ongoing needs such as integrating applications and cloud migration
Operate more efficiently from anywhere with remote access to information and teams

Leadership

Build a high-functioning leadership team with a clear path to success with properly structured organizational goals.

Develop a strategy to take your organization into the future and safeguard sustainability
Implement change management through stakeholder and team member buy-in and strategic communications
Assess your organization’s ability for success by focusing on what you do best
Provide access to resources to optimize team performance and leadership development